Shipping policy

Thank you for shopping with MEZOCLO. This Shipping Policy outlines how we process, ship, and deliver orders placed through https://www.mezoclo.com.

1. Order Processing Orders are processed after payment confirmation. Due to high demand, order processing may take 3–5 business days before the order is shipped. Once your order has been shipped, you may receive a confirmation email with tracking information when available. Please note that processing times may vary during peak periods, product launches, or promotional events.

2. Shipping Destinations MEZOCLO ships worldwide. Delivery times may vary depending on the destination country, customs procedures, and local courier services.

3. Shipping Options We offer two shipping options:

Express Shipping — FREE Estimated delivery time: 7–18 business days This option is available worldwide and provides reliable international delivery at no additional cost.

Deluxe Shipping — $9.95 Estimated delivery time: 3–12 business days This option prioritizes faster logistics routes and handling to reduce delivery time.

4. Delivery Times Delivery times are estimates and may vary due to factors such as:

  • Customs clearance procedures
  • Local postal service delays
  • High shipping volumes
  • Weather conditions
  • International logistics disruptions

MEZOCLO cannot guarantee exact delivery dates.

5. Out of Stock Items In some cases, products may temporarily become out of stock due to high demand. If you place an order while a product is out of stock, additional production time may be required. In such situations, delivery may take up to 60 days, depending on the manufacturing process of new units. We always aim to fulfill orders as quickly as possible and appreciate your patience during high-demand periods.

6. Incorrect Shipping Information Customers are responsible for providing accurate shipping details at checkout. If incorrect shipping information is provided and the package cannot be delivered, MEZOCLO cannot be held responsible for delays or failed delivery.

7. Customs and Import Duties International orders may be subject to customs duties or import taxes depending on the destination country. These charges are determined by local authorities and are the responsibility of the customer.

8. Lost or Delayed Packages If your package is significantly delayed or appears lost, please contact us at: info@mezoclo.com. Our support team will assist in investigating the issue with the shipping carrier.

9. Contact Information If you have questions regarding shipping or your order, please contact us:

MEZOCLO Email: info@mezoclo.com Phone: +44 7735 333 431 Website: https://www.mezoclo.com